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📄 2026-07-06-customer-vendor-check-in/followups.md

On a real Forge this is a plain text file sitting in a folder you own. This page just shows what's inside it.

Follow-up drafts — Customer & vendor check-in

2026-07-06 · drafts only — read them, edit them, and send them yourself. Nothing here has been sent.


Draft 1 — Vasquez (customer)

To: [Vasquez contact name]

Subject: Two quick things to lock in your medal order

Hi [Name],

We're getting your order of 75 medals ready and want to make sure it lands well ahead of the wedding.

Two things we need from you: could you confirm the exact engraving text you'd like, and let us know

your preferred delivery date? Once we have both, we'll schedule it and send you a confirmation.

If it's easier to talk it through, just reply and we'll set up a quick call.

Best,

[Your name]


Draft 2 — Ribbon vendor

To: [Vendor contact name]

Subject: Torn edge on the last ribbon shipment — replacement request — PO [#]

Hi [Name],

We received the latest ribbon shipment and roughly a third of the spools came in with a torn edge

along one side (PO [#]). Those aren't usable for us, so we'd like to arrange a replacement for the

affected spools rather than be billed for them.

Could you let us know how you'd like to handle it — replacement shipment or credit? Happy to send

photos of the damage if that helps.

Thanks,

[Your name]


Draft 3 — Custom-medal inquiries (template reply)

To: [Website inquiry sender]

Subject: Re: Custom medals — yes, we'd love to help

Hi [Name],

Thanks for reaching out! Yes — we do custom medals, and we'd be glad to help with your project. To

get you a quote, could you share a few details: approximate quantity, any design or logo you

have in mind, and your target date?

Send those over and we'll get you options right away.

Best,

[Your name]

About 40 inquiries are waiting, mostly this "do you do custom medals" question. This draft works as a
reusable template for the whole batch.